Faqs

We accept:
• Credit/Debit Cards
• Gift Cards
• Bitcoin (BTC)
• Mobile Payment (various wallets)

All payments are 100% secure and encrypted.

• You can cancel anytime before the order is shipped (instant refund).
• Once shipped, prescription medicines cannot be returned due to regulations.
• Wrong/damaged items can be returned within 7 days with full refund or replacement.

Delays can happen due to weather, high volume, or customs checks.

Check your tracking link for the new estimated date — we’ll also notify you by SMS/email.

The courier will try again the next working day automatically.

If you miss twice, the package returns to us. Contact support immediately to reschedule or change address.

Usually within 3–5 business days after shipping.

You’ll get a tracking link by email/SMS as soon as it’s on the way.

Just contact support with your order number — we’ll update it as long as the package hasn’t left our warehouse or is still with the local courier.

Yes — you get both:
• Digital invoice emailed instantly
• Physical invoice inside the package

You can also download it anytime from your account.